Terms & Conditions

Thank you for choosing to shop at OZPharmacy Online. Please note that by choosing to visit our website you also choose to obey the terms, conditions and disclaimers set out in the terms & conditions below.

  1. Information Disclaimer

All information supplied by OzPharmacy Online has no warranty, information in our website are not intended to treat, diagnose, prevent or cure any diseases. All information supplied relating to any medical or health issues is only for information purposes.

  1. Account Information and Obligations

To be able to purchase goods sold on our site we will require you to enter and provide true and accurate personal details about yourself. We also require you to keep your details up to date.
If we suspect that the information you provide is false we reserve the right to suspend or terminate your account.

  1. Cancellation of Orders

If for what ever reason you need to cancel your order please notify us either by phone (03 9311 1336) or by fax (03 9311 0055). Orders will not be processed until both parties have agreed and full payment has been received.

  1. Return of Goods

If you want to cancel your order please notify us either by email or phone ASAP. If goods have already been dispatched we are happy to give you a full refund as long as goods are returned in original condition.  This means the product is unopened, undamaged and unused.  All returned goods must be returned within 7 Days. You must pay for all postage cost if you wish to return an item.
If OzPharmacy Online has made a mistake we are happy to give a full money back or resend the correct goods to you at no further postage cost.

  1. Delivery of your goods

It is crucial that you provide us with your correct address to ensure your goods arrive to you correctly.  In the case where you have given us an incorrect address OzPharmacy Online has the right to cancel the order and not resend it to the correct address.
When goods are dispatched we will notify you of an estimated day of arrival it is your responsibility to notify us if you have not received it. OzPharmacy Online will track the transit of the goods and keep you updated as to the expected day you will receive the goods.Random